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Import
Auto Supply
San Bernardino, CA |
Updated 07/01/06
Frequently
Asked Questions:
Why don't shops like to have customers bring in their own parts?
There are actually two major reasons. 1) The shop labor estimates are
based on the expectation of making part of their income on the parts. 2)
We have no control over the quality or fitness of the parts supplied by
the customer. Often the parts brought in are incorrect or of a brand and
quality that we would not normally use. It is also a problem in case of
possible defects or warranty claims, as the parts supplier also knows nothing
about the shop who did the installation, and cannot offer often critical
installation information. On the other hand, in the kinds of weird cars
that many of our customers come up with, some shops give up trying to find
stuff and turn the customer loose to scrounge. If you need something that
we have available, your favorite mechanic is welcome to contact us and
we may be able to work with them.
What is "NOS" ?
Parts in sale or clearance lots or for vintage cars are often described as NOS. This refers to "New Old Stock:", as distinguished from replacements or reproductions. The parts are new, usually in original packages, but have been around for awhile. They are often items that are no longer available (NLA) or no longer supplied (NLS) as fresh stock.
Do you do backorders?
Backorders are items not in stock at the time they are ordered but placed
on a list to be shipped as soon as they become available. Everything listed
on our parts lists was actually confirmed to be in stock at the time it
was posted, and is tagged SOLD and then removed as soon as feasible when
it is sold out. Many of our clearance items are no longer readily available
from our current suppliers, and so backorders are not possible. Some items
are currently available and could be reordered. but prices may vary. If
you are interested in something that is marked SOLD or has disappeared
from the posting, please inquire and we will be happy to check on current
availability.
Who are "BDM Enterprises" and "deathmonkey.com", who designed
this website?
BDM Enterprises was originally our son, David Malki, and his best friend,
Stephen Hall. They have been writing and drawing since they were little
kids, and about 8th grade they came up with the phrase "Brazilian Death
Monkeys" and liked the way it sounded. It has nothing to do with Brazil
(except the flag is a neat design), nothing to do with death, and the only
monkey involved is Albert, their stuffed orangutan, who was their mascot
through middle school, high school, and college. They have used the name
for various projects that they and their friends have perpetrated. David
graduated from the film program at Chapman University in Orange, CA in
2002 (and won Best Student Film that year!). He is now a freelance film
editor in Los Angeles, He also writes a comic strip that is now also
a book; check out www.wondermark.com
What's with the "Metric System"?
The "metric system" of measurement is just about the only living remnant
of the French Revolution. The idea was to make a logical system of weights
and measures based on something very basic: the size of the Earth. They
took the best number available for the section of the Earth's circumference
from the Equator to the Pole through Paris, and called 1/10,000,000 of
this value "1 meter". So measurements up and down from that are in increments
of 10's. And then a cube 1/10m on a side is a "liter" or "litre", (about
10% larger than a quart), units again going up and down in increments of
10's. And 1 millileter (1/1000 liter) of pure water at its maximum density
is 1 gram.
This involves auto stuff in two major ways: engine displacements measured
in liters; specifications quoted in millimeters, and hardware made in metric
dimensions. A lot of people hate metric specs, but it isn't hard to convert
with a couple of basic equivalents. On engine sizes, 100 cubic inches is
1638 cc (cubic centimeters, equivalent to milliliters) or 1.638 liters.
So a 1600cc engine is very close to 100cid; and a 1.0L engine is about
61cid. (my own tickler for remembering this is that back in the late 60's,
the smog requirements exempted anything under 50cid, which is 819cc. So
Fiat underbored the 68-70 850's to 817cc to get under the wire.)
The easiest way to deal with length measurements is to remember that
1 inch is 25.4mm (millimeter), and 25:1 is close enough for most things.
So 1/4" is just a little bigger than 6mm; 1/2" is almost 13mm; 3/4" is
almost exactly 19mm. In common bolt sizes, 5/16" is just a few thousanths
smaller than 8mm. So 50mm is just about 2", etc. In bearing and piston
sizes, 1.0mm is very close to .040", so that a .010" undersize or oversize
is .25mm, etc. And of course the easiest thing about it is that if the
6mm tool is too small, look for a 7mm or 8mm without figuring fractions.
This is all neat stuff to know if you're working on most European or
Japanese cars, but there are exceptions. The Brits didn't "go metric" until
1975, and they did it the same way as the Americans: new tooling is metric,
but old tooling still in use was not retooled. So most common English cars
are not metric, except for things like the air cleaner bolts on the late
MGB's and brake hoses on 75-up Jaguars. The other thing you run into on
the earlier English cars, like MG-TC's and such, are British Standard hardware
and Whitworth fasteners. These are just weird; some will kind of interchange
with some inch or metric tools but don't count on it. Some Whitworth bolts
may the same pitch (number of threads per inch) as a the common American
bolts, but the angle on the thread is different so they don't actually
interchange correctly. Some Volvos were assembled in England during
the 50's and 60's, used a lot of English and American stuff in them, and
were inch spec until 75. One bit of hardware trivia: the early Nissan/Datsuns
were copies of British Austins, and so you will find a lot of inch-sized
hardware on the Datsuns through the 60's, and even later where early parts
are used on later cars. The oil pressure switches on most Japanese cars
are 1/8 BSP (British Std Pipe), which is similiar to US 1/8NPT except for
a sharper taper and about 1 thread per inch finer; and both are slightly
smaller and finer than 10x1.0mm. So when trying to put an accessory oil
gauge onto a Japanese car, you have to find a BSP adapter or t-fitting.
(We carry a t-fitting that allows you to retain the light switch.) . And
the Brits went to American thread pipe sizes in the 50's and 60's!
Is your merchandise covered by a "Lifetime Warranty"?
A few of our product lines are covered by a manufacturer's lifetime
warranty, but most of the European and Japanese manufacurers do not play
the American market warranty game. Our importers will normally warranty
items for periods from 90 days to a year in cases of obvious defects in
manufacturing, and usually if they've done something stupid when they made
the part, it will become obvious fairly quickly. The length of the warranty
has no real relationship with the quality of the part; some of our most
reliable brands do not advertise a warranty at all. A manufacturer's rep
for a battery company told me once that their "lifetime" battery was actually
a 5-year-type battery, and if someone kept the car longer and kept the
paperwork, they would warranty the battery and charge it to advertising.
And of course, there is always the question of defining "lifetime." Bendix,
for example, used to advertise a lifetime warranty on their pads, but actually,
one has to have sent in the card when the brakes were purchased to claim
the warranty, and they will only replace them once. The other day a customer
was telling me about the great deal he got from a discount store on a starter,
and that he had gotten seven starters under warranty. Fortunately, he does
most of his own repairs; I wonder if he would be so enthused about replacing
it seven times if he had to pay for labor. We went through the same thing
on one of my in-laws' cars: didn't think it was worth more than a cheapo
alternator. After the fourth failure, we went to one of our good sources
and got her a real alternator, which outlasted the car.
Why are some items "dealer items" ?
Car manufacturers make some items in their own facilities, and
only sell them through their dealer network. Typically these are body and
trim items, some emission and electronic items, some switches and knobs,
and other items that vary from factory to factory. Some car companies
operate a parts manufacturing subsidiary that sells items on the "aftermarket"
as well as through the dealers. Examples are AC Delco (now Delphi in Europe)
and Motorcraft. There are other items that the factories buy from specialized
component manufacturers on exclusive contracts that do not allow the component
manufacturers to sell on their own. Items that are usually available from
independent sources ("aftermarket") are ones that the component manufacturer
retains the rights to sell to customers other than the factories (one example
is Robert Bosch electrical and fuel injection components), or repair items
for which there is sufficient demand to pay an independent manufacturer
to tool up and duplicate.
What do I do if I have a car whose maker is not selling cars in the
US any longer?
Many companies that leave the US market maintain parts warehouses to
support their customers for quite a long time, but their inventories do
tend to shrink after time. Examples are Fiat, Daihatsu, Peugeot, Alfa.
British Leyland, now Rover Cars, has contracted with several independent
importers to warehouse factory parts in the US, through their "British
Heritage" division. (We stock a pretty good assortment of the MG/TR parts,
including things that were originally "dealer parts." ) And Yugos, where
the whole country was discontinued (there is an embargo against any exports
from what is left of Yugoslavia), fortunately were made from Fiat tooling
and are similiar enough to Fiat 128's so that most parts will interchange,
and many of the parts are made outside of Yugoslavia. There are independent
specialty importers who source parts in Europe for many of the orphans.
(Japanese orphans are pretty much dependent on the factory warehouses.)
We deal with some of these, and may be able to refer you to someone if
we don't have the item.
What have you wondered about the import parts business? E-mail us with
your question, and we may include it here. importautosbdo@juno.com
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